*Updated on July 22, 2024:

A major technological outage on Friday impacted users worldwide. It affected airlines, banks, media outlets, hospitals, and more.

CrowdStrike, a cybersecurity firm, said the outage was not a security incident or cyberattack.

"Since this event began, we’ve maintained ongoing communication with our customers, CrowdStrike and external developers to collect information and expedite solutions. We recognize the disruption this problem has caused for businesses and in the daily routines of many individuals. Our focus is providing customers with technical guidance and support to safely bring disrupted systems back online."

CrowdStrike CEO George Kurtz said the company is working to fix the outages caused by a Microsoft Windows update.

In a statement, Kurtz said, "CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website. We further recommend organizations ensure they’re communicating with CrowdStrike representatives through official channels. Our team is fully mobilized to ensure the security and stability of CrowdStrike customers."

Here's a look at some of the disruptions that affected airlines and airports around the world:

  • U.S.: United Airlines said the outage impacted its computer systems and warned customers of potential flight delays.
  • Germany: Eurowings says it had to cancel German domestic flights and services to and from the U.K. on Friday. The airline asked people traveling inside Germany to book a train ticket and submit it for reimbursement.
  • South Korea: Several low-cost airlines reported problems, triggering delays in passenger boardings at Incheon International Airport, the country’s biggest airport.

Hundreds of flights were canceled on Monday as airline carriers worked to recover four days later. Delta Air Lines is the main carrier struggling to keep flights. According to flight tracking site FlightAware, about 980 flights into, within, or out of the United States were canceled by Monday afternoon, and 4,400 flights were delayed.

*This is an ongoing story and will be updated accordingly. Refresh for the latest!

Kristina Shriver
Director of Our Community Now. When not writing or reading, Kristina likes to dance like no one is watching and enjoys speaking in vague movie references/quotes, which only a select few in her circle truly understand. A huge nerd, she loves attending comic book conventions (in costume, of course!) and engaging in geek-fueled conversations with anyone who is willing to listen to her ramble. She also dedicates her spare time to supporting various mental health organizations.
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